TransGlobal Connections takes your privacy and security in accessing and using our services very seriously. That is why we have developed and follow this Privacy Policy regarding our information and dissemination practices for this Web site. Please read the following to learn more about our privacy policy.
What this privacy policy covers
- This Privacy Policy covers TransGlobal Connection's treatment of personally identifiable information that TransGlobal collects when you are on the transglobalconnections.com site.
- This policy does not apply to the practice of companies that TransGlobal does not own or control or to people not employed or managed by TransGlobal Connections.
Information Collection and Use
TransGlobal Connections request potential or actual customers to provide certain company information or, in the case of individuals, personal information when they inquire about or apply for service or establish an account with TransGlobal Connections. This information may include Customer's name; business name, if any; address, and phone number, as well as specific payment information, including a credit card number. We use this information to validate Customer's identity and manage Customer's account, including billing for our services. To better serve our Customers, we also record Customer requests for information regarding our products and services, as well as any responses Customers provide to us. We also maintain records of each Customer's payment history and communications with customer care and other service support employees. We may use this information to contact you concerning your account and to inform you about the type of services and products available. When we receive an e-mail inquiry, we use the return e-mail address to answer the inquiry.
Data Security
We want our Customers to use our services and access Internet resources with confidence. Accordingly, we protect the confidentiality of each Customer's account information and personal communications consistent with this Privacy Policy, the law, and the legitimate interests of TransGlobal Connections, its employees, and our other Customers. To this end, TransGlobal Connections has implemented the following procedures:
- Internally, we review security and auditing trails on a regular basis to watch for intrusion.
- Externally, we periodically contract a firm to perform a security audit.
- We make our employees aware of the security and privacy practices through new hire training, periodic training for customer service and technical relations as needed.
- We restrict access to sensitive data that is collected through our services to those that are needed to provide the services. Authorized personnel are authenticated with username and password.
- Once information reaches our site, the information is protected by a firewall and strict system security.
Collection Cookies and Use
"Cookies" are small data files that certain Web site servers store on your hard drive for subsequent use when you visit them. Cookies are often used for identifying Web site visitors and their previously indicated preferences. Most browsers are initially set up to accept cookies. If you'd prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent. But it is possible that some parts of certain Web sites will not function if you do so. The Cookies TransGlobal Connections uses do not capture your individual email address or any personally identifying information. We may use cookies to collect, store and sometimes track information for statistical purposes to improve our products and services. For example, we may use cookies to gather information about your preferences as you navigate through this Web site. This would help us determine how to make our Web site more useful and the information on it easier to access. TransGlobal Connections will not sell or license this information to any third party.
Restrictions on Disclosing Information to Third Parties
It is TransGlobal Connection's policy not to use or disclose personally identifying or company identifying information regarding its Customers except (i) to satisfy laws, regulations, government (including law enforcement) requests for information, or court orders, including subpoenas; (ii) to protect the rights or property of TransGlobal Connections and its Customers, including, when necessary, to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or other user policies, (iii) to provide services properly, (iv) to promote our services, and (v) to enable another telecommunications provider to offer requested services that we are unable to provision.
You should be aware that any information that you disclose in a public location such as a bulletin board, chat room, or personal Web site created by TransGlobal Connections, is accessible to anyone else visiting that location. TransGlobal Connections cannot safeguard any personally identifiable or company identifiable information you disclose in these locations or elsewhere on the Internet.
Use of Linked Sites Disclaimer
This Web site may contain links to other Web sites. With the exception of www.transglobalconnections.com, TransGlobal Connections is not responsible for and has no control over the privacy practices or the content of these other Web sites or their associated companies and partners. A link to a third party Web site does not mean that TransGlobal Connections endorses or accepts any responsibility for the content or use of such Web site or the information transmitted to it.
Changes to this Privacy Policy
TransGlobal Connections may amend this policy from time to time. If we make any substantial changes in the way we manage personal information we will notify you by posting a prominent announcement on our pages.
If you have questions or suggestions email us with them or you may write:
Legal Department
TransGlobal Connections
925B Peachtree Street NE., Suite 333
Atlanta, GA 30034
